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JM Lexus Customer Reviews in Margate, FL

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Florida drivers seeking luxury and reliability consistently turn to JM Lexus for one simple reason: we deliver an unmatched automotive experience that goes far beyond the typical dealership visit. With an impressive 4.8-star Google rating and over 24,000 reviews, our Margate showroom has earned its reputation as South Florida’s preferred destination for Lexus sales and service.

Every customer review helps us refine our approach and reminds us why we’re passionate about serving the Margate community and drivers throughout Broward County. If you’ve recently visited us for sales, service or anything else, please so let us know how we did we can incorporate your feedback.

The JM Lexus Difference

What sets JM Lexus apart isn’t just our extensive inventory or luxury amenities — it’s our commitment to making car-buying effortless and worry-free. Don’t see the exact new Lexus or used Lexus vehicle you want? Our Lexus sales managers will work tirelessly to locate your perfect match, ensuring your experience with us is one you’ll always cherish.

Real JM Lexus Customer Experiences

Our glowing reviews demonstrate the personalized, attentive care that we provide every South Florida Lexus enthusiast:

“I was on the search for a new car and my husband and I stopped in at JM Lexus. My salesman wasn’t one of those pushy car salesmen. Gave it to me straightforward and I really admired that about him. In the end I drove off with my brand new Lexus RX350. I couldn’t be happier with the purchase.” – Rebecca M. (Google Reviews)

“I had an amazing experience working with my advisor at JM Lexus! He helped me upgrade my vehicle in the best possible way, and I’m so grateful for how smooth he made the entire process. Even with my long and unpredictable work hours, he went above and beyond to make everything happen. His communication was excellent — he kept me informed every step of the way and made sure I felt confident and taken care of. Truly exceptional service.” – Sylvia G. (Google Reviews)

This level of personalized attention reflects our core belief: every customer deserves a luxury experience, regardless of their schedule or specific needs.

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Google Nov 13, 2026

Excellent experience with this dealership. Front door delivery from James my salesman. Highly recommend and would definitely use again!

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Google Nov 12, 2026

Robert is an awesome salesman

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Google Nov 12, 2026

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Google Nov 12, 2026

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Google Nov 12, 2026

I had an absolutely wonderful experience purchasing my Lexus! This was my first time purchasing a vehicle across state lines, and naturally, it was a different experience, especially considering I purchased the vehicle without ever seeing it in person. However, Sales Manager Paul Mompremier made the entire process seamless from beginning to end. Paul was incredibly helpful, communicative, and attentive throughout the entire experience. He went above and beyond to ensure that the vehicle had all of the customizations I wanted completed before I even arrived. He made sure I felt comfortable with the process, answered my questions, and truly ... Read More

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Google Nov 12, 2026

I recently purchased a new RX 500H at J.M. Lexus. My sales representative, Megan Craver, was absolutely wonderful! Professional, knowledgeable, precise, and an easy-going, she made the entire experience exceptional. The dealership was extraordinarily friendly and welcoming. Truly a pleasure to work with them. I encourage anyone who wishes to purchase a new Lexus to do business with J.M. Lexus. They are big and they are best. James Evans, happy customer

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Google Nov 12, 2026

I like the way you treat your customers

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Google Nov 12, 2026

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Google Nov 12, 2026

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Google Nov 12, 2026

Our car buying experience at JM Lexus was very pleasant. James was wonderful!

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DealerRater Nov 12, 2026

I had an absolutely wonderful experience purchasing my Lexus! This was my first time purchasing a vehicle across state lines, and naturally, it was a different experience, especially considering I purchased the vehicle without ever seeing it in person. However, Sales Manager Paul Mompremier made the entire process seamless from beginning to end. Paul was incredibly helpful, communicative, and attentive throughout the entire experience. He went above and beyond to ensure that the vehicle had all of the customizations I wanted completed before I even arrived. He made sure I felt comfortable with the process, answered my questions, and truly ... Read More

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DealerRater Nov 12, 2026

Very efficient when I arrived it was in and out and everyone there was very helpful and supportive

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Google Nov 12, 2026

Tracy was very helpful and did an amazing job.

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DealerRater Nov 11, 2026

We had a great experience working with Daniel Wilson and his team. Good help searching for our car and with follow-up. I really liked the no haggling on price with their dealership.

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Google Nov 11, 2026

Kahari Whittaker delivered exceptional service as usual.

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DealerRater Nov 11, 2026

Buying a new Lexus at JM Lexus was a pleasant experience without any hassle and Paul, the Sales Manager, was easy to work with. I highly recommend this dealership if you want to save some time negotiating.

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Google Nov 11, 2026

Kahari Whittaker is the man. He handled my sale with excellence. Go see him!

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Google Nov 11, 2026

I have purchased five Lexus vehicles over the years, and I can honestly say that I have never encountered a sales representative quite like Mr Saqib Khan. His knowledge, professionalism, and honesty were truly exceptional. He went above and beyond throughout the entire process, making the experience enjoyable, comfortable, and completely stress-free. What impressed me most was his extensive knowledge of the vehicle and, above all, his genuine honesty and integrity. It is rare to meet someone who combines such outstanding product knowledge with a sincere commitment to making sure the customer is happy. He is truly an asset to ... Read More

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Google Nov 11, 2026

Yesterday I bought the TX 350 and my sales manager Bradley was amazing. He walked me through all the amazing features of my vehicle and made the process smooth and efficient! Thank you Brad and the entire JM team.

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Google Nov 11, 2026

I had an excellent experience at JM Lexus, and I would especially like to recognize **Saqib Khan, Sales Manager**, for making the entire process such a pleasure. From the very beginning, Saqib was professional, knowledgeable, attentive, and genuinely committed to making sure everything went smoothly. He treated me with respect, was transparent throughout the process, and made me feel like a valued customer rather than just another sale. I recently purchased a **2027 Lexus ES 350h**, and I couldn't be happier with both the car and the overall buying experience. Saqib went above and beyond to make sure I was ... Read More

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Google Nov 11, 2026

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Google Nov 11, 2026

Daniel is always great. Great customer service and always personable and knowledgeable.

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Google Nov 11, 2026

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Google Nov 11, 2026

I can’t describe the care and compassion this dealership has towards customers. The service department was outstanding.. Juan deserves a raise and a promotion! WOW amazing results ! My Lexus is older but I didn’t want to “quit” on it . Juan gave me the best advice. As well as Jonathan as a supervisor in sales I believe , to get an honest opinion approximately the value of my car . My Lexus is 15 years old so I knew it was coming I needed something fresh . Now this a true story IM NOT AN EMPLOYEE this reveiw is honest . Stuff happens in ... Read More

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Google Nov 11, 2026

Great place and customer service is very pleasing. MJ from service made my last visit a great experience.

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Google Nov 10, 2026

Excellent experience with Sheldon Brown, Sales Manager.

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DealerRater Nov 10, 2026

Dan is very personable and helpful.This second time around has been most pleasant. Amazing

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DealerRater Nov 10, 2026

Sales manager Daniel Wilson is absolutely a true professional in every sense of the word. Thirty years of buying from J.M. Lexus and could not be happier with my newest addition TX350.

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Google Nov 10, 2026

Absolutely outstanding service provided by the JM Lexus service team. I could not be more impressed by how efficient, professional they are. So far, I’m impressed.

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Google Nov 10, 2026

Luis was excellent looking forward to working with him as my service advisor

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Google Nov 10, 2026

Excellent service

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DealerRater Nov 10, 2026

Tim is always very patient and honest, knows my taste, and doesn’t drag the process out. I’ve never had a bad experience there. Everyone is friendly, the dealership is very clean, and they are all helpful.

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Google Nov 9, 2026

I walked into the dealership with a car in mind and Tracy made it happen! She’s very welcoming, nice, and knowledgeable on the cars/deals. For it being my first time into a dealership she made it very pleasant, I would go back 100%. Thank you so much Tracy.

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Google Nov 9, 2026

Kahari

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DealerRater Nov 9, 2026

Sales Manager Andrew Marchena treated us with professionalism that you normally don't find in a Auto Dealership. Felt comfortable in discussing the Lease options thoroughly and he left no stone unturned. Walked out with great optimism that we were treated fairly and not that feeling you have been taken. Unable to pick up car and Andrew took out of his time to deliver it. OUTSTANDING

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DealerRater Nov 9, 2026

Sales manager Alan was very knowledgeable and extremely helpful when I had a budget to stick to. He made it possible for me to drive a Lexus, that I really wanted.

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DealerRater Nov 9, 2026

I must say PAUL has done it again!!! I can not put into words the level of happiness I feel. Here I am again with a brand 2026 babyyyy all over again thanks to Paul. From the communication, hospitality and overall amazing service I will continue to be a LEXUS GIRLYYYYYY! I can't make this up. I have a true fear of going to the car dealership but every experience at this Margate location with Paul exceeds my expectations. From the service person who greeted me at the front to check in, the person who brought me water, Paul easing ... Read More

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Google Nov 9, 2026

Great service

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Google Nov 8, 2026

Arly is a excellent salesman!!! Very kind, knowledgeable and always courteous!! 10 stars ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐

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Google Nov 7, 2026

Had a wonderful experience with Darrio as our sales agent. Bought a beautiful suv.

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DealerRater Nov 7, 2026

I recently purchased a vehicle at JM Lexus and I have to say the professionalism at this dealership was truly UNMATCHED. Junior Francois, my salesperson was AMAZING (honest & direct) which made my car buying experience a pleasure. Way to go JM Lexus!!!

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Google Nov 7, 2026

I had an excellent experience purchasing my Lexus RX 350 at JM Lexus. Rod Polidor was absolutely wonderful throughout the entire process. He was professional, knowledgeable, patient, and very helpful. He made everything smooth and stress-free, and I truly appreciate the time and attention he gave me. I’m extremely happy with my new vehicle and grateful for the outstanding customer service. I highly recommend Rod and JM Lexus to anyone looking for a great car-buying experiences

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Google Nov 7, 2026

I am OBSESSED with my dream mom car! I couldn’t be happier with my experience at JM Lexus, and I am beyond grateful to have worked with Doniya Watson! Doniya had been keeping in touch with me for a few months, consistently sharing the newest deals and keeping me updated. What I appreciated most was that she NEVER made me feel pressured to come in, and never gave me the typical sales-agent rebuttals when I wasn’t quite ready. She was patient, understanding, and genuinely wanted to help me get into the vehicle I wanted at a payment that ... Read More

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DealerRater Nov 7, 2026

An outstanding experience right from the start. Donovaughni Foster has set the standard for excellence in customer service!

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Google Nov 7, 2026

Fastest and easiest time I've ever had purchasing a car!! Zach Gordon and I talked on the phone and set up everything. Walked into the dealership and within an hour I had my new car!! Thanks Zach.

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Google Nov 6, 2026

Great experience at this dealership. Thete very persistent and the deals are the greatest!!!

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Google Nov 6, 2026

Wendy my service advisor was great.

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Google Nov 6, 2026

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Google Nov 5, 2026

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Google Nov 5, 2026

Ramesh Chico Singh is absolutely the BEST

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Google Nov 5, 2026

I had an absolutely wonderful experience purchasing my vehicle at JM Lexus, thanks to Robert! My BFF highly recommended him, and I’m so glad I took her advice! From the moment we connected, Robert was incredibly pleasant, kind, and professional throughout the entire process. I’ll be the first to admit that purchasing a car is one of my least favorite things to do, but Robert made the experience surprisingly simple, smooth, and stress-free! I was in and out in just three hours, and the only reason it took that long was because it was pouring rain! I truly ... Read More

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Google Nov 4, 2026

Long time customer of JM Lexus and their Service Dept services are always superior!!!!

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Google Nov 4, 2026

Kahari was great

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Google Nov 4, 2026

Avoid them for service at all costs! Pay triple the price and get nothing back, no loyalty at all. There is zero reason any logical person would go to this dealership unless they have money to burn. A free cup of stale coffee, thats worth the hundred and if not thousands you pay for to use them instead of someone like Costco? Zero goodwill avoid this company!

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Google Nov 4, 2026

30,000 mile service done on my IS 300. Very professional and excellent customer service.

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Google Nov 4, 2026

We have purchased two vehicles from JM. We have also built a great relationship with Doniya. She is amazing, my wife and I think the world of Doniya. We walk in and it is like walking into a family Thanksgiving.. Absolutely amazed with the level of honesty, care, trustworthy and I can go on and on. This isn't your average dealership. We absolutely feel like family here. Doniya and the entire team at JM Lexus will make the process painless as possible. There is no going back and fourth with management here seeing how much they can squeeze out ... Read More

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DealerRater Nov 4, 2026

Excellent from the start to end … super recommended JM Lexus and my favorite Sales Manager Yajaira Penchev .

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Google Nov 4, 2026

German Afanador is an outstanding representative of JM Lexus. He was very patient when showing me the various NX line and answered all of my questions. I had arrived expecting to purchase a particular NX which was advertised. I changed my mind completely and chose something very different. Mr. Afanador spent extra time going through all the technical applications, as well as all the options of the vehicle. I would highly recommend JM Lexus and especially German Afanador! Thank you so much for an amazing experience!

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Google Nov 4, 2026

It took 3 hours for a routine maintenance which is a bit long. Otherwise very friendly and professional service.

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Google Nov 3, 2026

Very professional No haggling Fair pricing

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DealerRater Nov 3, 2026

Paul is incredible. He's detail oriented, he makes the entire experience personable. I was looking to see what my options were payment wise for a RZ 2026, Paul worked the numbers out, pretty much walked away with the same payment that I traded with my nx 350. He ordered the car for me. I arrived there super late, but him and the team were able to get the car inspected, washed, and ready to go for me by the time I arrived. We were there until like 8:30 pm. Paul is my always go to guy for Lexus needs.

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Google Nov 3, 2026

I had an excellent experience working with Bradley Nusbaum. He provided outstanding customer service, he was extremely knowledgeable, and took the time to answer all my questions. Bradley’s professionalism and attention to detail made the entire process smooth and enjoyable. Highly recommend working with him.

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Google Nov 3, 2026

This is my second car from JM Lexus, and I’ve had a great experience both times! Zach Gordon is amazing to work with, very helpful, knowledgeable, and friendly. He makes the whole process easy and stress-free. Highly recommend Zach and JM Lexus!

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Google Nov 3, 2026

I had an outstanding experience leasing my new vehicle with JM Lexus.My sales manager Doniya Watson was the best, professional, knowledgeable, super efficient and a great pleasure to work with.Doniya made the process smooth and straightforward, her attention to detail really stood out. Doniya went the extra mile by providing personal delivery of the vehicle to my home.I couldn't be happier with her service and would highly recommend her to anyone looking for a new vehicle. Thank you Doniya!!

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DealerRater Nov 2, 2026

I recently purchased a new Lexus IS 350 F Sport at JM Lexus and was extremely happy with my experience. My sales representative, Dario, was awesome and very easy to work with. I test drove 3 different versions and he helped me land on this one. There were no surprises when it came to the price. Highly recommend working with Dario!

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Google Nov 2, 2026

I had an excellent experience purchasing my Lexus at JM Lexus! A special thank you to Yajaira Penchev for her assistance, patience, and support throughout the entire process. Her kindness and willingness to help made everything easy and enjoyable. Thank you, Yajaira, for your outstanding service! I highly recommend JM Lexus to anyone looking for a great car-buying experience.

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Google Nov 1, 2026

They advertise cars that don’t actually exist.

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DealerRater Nov 1, 2026

I had an amazing experience purchasing my vehicle! The customer service was exceptional from beginning to end. Paul the sales manager was professional, patient, knowledgeable, and made the entire process smooth and stress-free. I truly appreciate the time and effort they put into making sure I was comfortable and satisfied with my purchase. I would definitely recommend them to anyone looking to purchase a vehicle. Thank you for making my Lexus buying experience a great one!

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DealerRater Nov 1, 2026

This was my first visit to JM LEXUS IN COCONUT CREEK FL. I was very impressed with the courtesy and professionalism with everyone I met!! I will be back.

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DealerRater Oct 31, 2026

I’m really happy with my experience working with him. He was very helpful, patient, and made sure I was taken care of throughout the entire process. He made getting my car a lot easier and answered all my questions along the way. I appreciate his time, effort, and willingness to help. I would definitely recommend him to anyone looking to purchase a car!

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DealerRater Oct 31, 2026

Always a great experience at this dealership. Tracy is very knowledgeable and friendly and helped me choose out my next vehicle. We unfortunately won’t be able to purchase until my lease is over, but I will be sending everyone I know who needs a new car this way

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DealerRater Oct 31, 2026

I appreciate Eric Rodgers for the consistent service he provides. I enjoy my new car and value the kindness he extends.

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DealerRater Oct 31, 2026

Hassle free Saqib is the best person I’ve ever felt with in 20 years

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DealerRater Oct 31, 2026

Mark was great to work with. Friendly & up front. Great overall experience and I would recommend this place to anyone looking for a vehicle.

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DealerRater Oct 30, 2026

Best Buying Experience I've ever had hands down! Dan Phillips made this process enjoyable and so exciting, no stress, no drama, just Overall Outstanding Customer Service! Dan sold my Grandfather multiple vehicles, he sold my mom a vehicle, and now me! I can't thank him enough for all of his help and just "WOW" I'm so happy and when it comes to the car buying process that's Priceless! If you're looking for a new or pre-owned vehicle then please call JM Lexus, ask for Dan Phillips, and you will definitely not be disappointed! ⭐️⭐️⭐️⭐️⭐️

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DealerRater Oct 30, 2026

The communication with JM Lexus was excellent throughout the buying process, especially since I was purchasing from out of town. I worked with Francisco, and could not have asked for a more knowledgeable, professional or nice guy. Thank you, Francisco! Especially for traveling to meet us. I will recommend and buy from JM Lexus for any future purchases.

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DealerRater Oct 30, 2026

Sam was great. He was very professional and courteous. My car was serviced and everything went well.

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DealerRater Oct 28, 2026

Chauncey Levy, my service provider, was fantastic. Went through everything with me. Because of his great service I will be purchasing my next Rx from JM Lexus.

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DealerRater Oct 26, 2026

Paul always makes it so seamless when we get a car from him. Thank you. Very much.

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Google Oct 26, 2026

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DealerRater Oct 25, 2026

Francisco is very professional and knowledgeable. This is my second time doing business with him and he guided me through the process to make the right decision on my RZ550. Thank you so much

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DealerRater Oct 25, 2026

Reggie Leo is an outstanding Sales Manager and a true professional. We’ve known Reggie for many years and have always appreciated his honesty, integrity, and exceptional customer service. He consistently goes above and beyond to make every experience smooth and enjoyable. We highly recommend Reggie and are grateful to work with someone we know and trust! He's literally the BEST! You will not be disappointed! Excellent dealership with friendly, professional staff, outstanding customer service, fair pricing, and a smooth, stress-free buying experience.

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DealerRater Oct 23, 2026

My salesman Francisco Hardware was very professional most knowledgeable guy I ever worked with in car sales man of his word trustworthy got me on a card. I love.

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Google Oct 22, 2026

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Google Oct 20, 2026

They kept my daughter’s car for about two months to repair two minor collisions, all the while demanding more and more money—even after they had already collected payment from the insurance company. In the meantime, she had to spend money on a rental car. These people kept claiming the car wasn’t safe to drive, just to keep extracting more money! Be careful.

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DealerRater Oct 20, 2026

I just got my wife a new GX550 luxury plus from JM Lexus the staff was very courteous, especially my salesman. I negotiated the price before I got to the dealership by the time I got there the car was ready for us. This was the first I bought with no hurdles. I am recommending JM Lexus to everyone for their car shopping.

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Google Oct 19, 2026

My salesman was Rod. Immediately following close of my purchase, Rod checked out. I had a problem charging the new e vehicle. Rod promised help and did nothing, didn't answered phone or return messages. I went to the dealership with the intention of returning the vehicle. At the dealership I accidently encountered "Steve" in the service department. Steve knows e vehicles and fixed my problem in 4 minutes. 5 stars to Steve!

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DealerRater Oct 19, 2026

Second time getting a Lexus from this dealership. They provided me with a great opportunity to upgrade at a savings. Also the second time working with Mark McKearney. Others called to get me to come in. I would only work with him. Very happy with the purchase.

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DealerRater Oct 19, 2026

We found this car on JM website Went to see my sales manager Alicia Thank you

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DealerRater Oct 19, 2026

Adrian is very professional and helpful. Top notch service. I will recommend always to all friends and family

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DealerRater Oct 18, 2026

I’m on my seventh Lexus from JM Lexus. All of these cars were sold to me by Tim Spellman. He is a consummate pro. I highly recommend JM and Tim to anyone in the market for a Lexus!

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DealerRater Oct 16, 2026

JM Lexus continues to be the only dealership where I choose to lease and maintain my vehicle. Jonathan never disappoints. He always remembers my preferences and gets the deal done!

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Google Oct 16, 2026

I asked for the car not to be washed, because it has ceramic coating, and they did it anyway, ignoring my request

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DealerRater Oct 14, 2026

Thanks JM Lexus Rodrigue Polidor helping me a lot to bought my NX 460 t

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Google Oct 14, 2026

Fast service , very professional . Chauncey reassured me that he would be calling me a little later . He called ,the car was repaired , washed and I was on my way. Thank you

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DealerRater Oct 13, 2026

Working with Mark McKearney was so easy. He was very patient with all of my questions, easy to work with, and easy to communicate with. He made the car buying experience much simpler than other dealerships I’ve worked with in the past.

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DealerRater Oct 13, 2026

Dario was a pleasure to work with. Before taking about the car and price he laid out how the buying process is different at JM. I will definitely be coming back here and will recommend JM anytime I’m asked about car shopping.

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DealerRater Oct 12, 2026

Paul was very helpful in answering all our questions about their cars and the whole buying process as well!

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DealerRater Oct 12, 2026

Tim Spellman spent his Saturday (off) taking care of my wife and I who needed to be educated on the Lexus brand and product. During our visit Tim made sure we were comfortable with our choices and was always happy to provide options based on our needs and (at times) whims. When we left that afternoon in our new RX350H we felt that our decision was sound and our dispositions at ease. We are confident that our new vehicle is well covered and backed by a strong team. We look forward to continued dealings with Tim and the team ... Read More

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DealerRater Oct 12, 2026

Dan and Dario were a pleasure to work with. They answered all of my questions and were detailed and thorough throughout the entire process. I highly recommend both of them. They are true professionals.

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