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JM Lexus Customer Reviews in Margate, FL

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Florida drivers seeking luxury and reliability consistently turn to JM Lexus for one simple reason: we deliver an unmatched automotive experience that goes far beyond the typical dealership visit. With an impressive 4.8-star Google rating and over 23,000 reviews, our Margate showroom has earned its reputation as South Florida’s preferred destination for Lexus sales and service.

Every customer review helps us refine our approach and reminds us why we’re passionate about serving the Margate community and drivers throughout Broward County. If you’ve recently visited us for sales, service or anything else, please so let us know how we did we can incorporate your feedback.

The JM Lexus Difference

What sets JM Lexus apart isn’t just our extensive inventory or luxury amenities — it’s our commitment to making car-buying effortless and worry-free. Don’t see the exact new Lexus or used Lexus vehicle you want? Our Lexus sales managers will work tirelessly to locate your perfect match, ensuring your experience with us is one you’ll always cherish.

Real JM Lexus Customer Experiences

Our glowing reviews demonstrate the personalized, attentive care that we provide every South Florida Lexus enthusiast:

“I was on the search for a new car and my husband and I stopped in at JM Lexus. My salesman wasn’t one of those pushy car salesmen. Gave it to me straightforward and I really admired that about him. In the end I drove off with my brand new Lexus RX350. I couldn’t be happier with the purchase.” – Rebecca M. (Google Reviews)

“I had an amazing experience working with my advisor at JM Lexus! He helped me upgrade my vehicle in the best possible way, and I’m so grateful for how smooth he made the entire process. Even with my long and unpredictable work hours, he went above and beyond to make everything happen. His communication was excellent — he kept me informed every step of the way and made sure I felt confident and taken care of. Truly exceptional service.” – Sylvia G. (Google Reviews)

This level of personalized attention reflects our core belief: every customer deserves a luxury experience, regardless of their schedule or specific needs.

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Google Jun 29, 2026

My recent purchase of my new Lexus from JM Lexus was a great experience. Max Bayard the Sales Manager was excellent. His approach was very genteel and kind. He was very professional. I left my old car title and spare key at home and he volunteered to pick them up. He definitely provided exceptional service. He knew his product well and answered all of my questions. He deserves a 5 star rating. I highly recommend Max Bayard and JM Lexus dealership.

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Google Jun 29, 2026

Kahari Whittaker

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Google Jun 29, 2026

I went to the body shop to get running boards installed on my new RX and Mark took care of me. Very professional and easy to work with.

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Google Jun 29, 2026

I had an amazing experience purchasing my new Lexus, and I can’t thank Max, the Sales Manager, enough for making the entire process so smooth and enjoyable. From the moment I walked in, he was professional, knowledgeable, and genuinely cared about helping me find the perfect car without ever making me feel pressured. Max went above and beyond to make sure I got a great deal and answered every question I had with patience and honesty. He made what can often be a stressful experience feel exciting and effortless. His customer service was truly exceptional. If you’re looking ... Read More

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Google Jun 29, 2026

On June 12, I reached out to Max with a tight timeline and a clear goal. He responded right away, locked in a time, and made the whole process easy from the start. When we arrived, everything was handled with a high level of care and attention. The service stayed consistent all the way through the deal, and even after, when I had a few follow-up questions. I’ve worked with JM Lexus and other dealerships for years, and this experience stood out. Max is sharp, professional, easy to talk to, and treats you the right way.

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Google Jun 29, 2026

My wife and I just bought a beautiful 2026 TX 350 from JM Lexus with great help from Sales Manager Max Bayard. Max was easily the best guy we’ve dealt with when buying a car, including our previous Lexus. Max was exceptionally friendly, knowledgeable and helpful as we carefully made our buying decision. I was especially pleased to deal exclusively with Max from taking our first test drive on day one to writing a check and getting the keys six weeks later. He couldn’t have been more helpful.

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Google Jun 29, 2026

had an outstanding experience working with this Max Bayard! From the moment he called me to offer me an upgrade to the moment i walked in. His customer service was exceptional—professional, patient, honest, and genuinely focused on finding the right vehicle for me. He answered all of my questions, made the entire process smooth and stress-free, and went above and beyond to make sure I was completely satisfied. If you’re looking for someone who truly cares about their customers and works hard to find exactly what you want, I highly recommend him. Thank you for making buying a ... Read More

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DealerRater Jun 29, 2026

Zach Gordon was excellent in helping me make my purchase at JM Lexus it was a breeze

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DealerRater Jun 29, 2026

My recent purchase of my new Lexus from JM Lexus was a great experience. Max Bayard, the Sales manager was excellent. His approach was very genteel and kind, He was very professional. I left my old car title and spare key at home and he volunteered to pick them up. He definitely provided exceptional service. He knew his product well and answered all of my questions. He deserves a 5 star rating. I highly recommend Max Bayard and JM Lexus dealership!

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Google Jun 29, 2026

From Patricia Prange. I received excellent service in purchasing my new Lexus.

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DealerRater Jun 29, 2026

I recently purchased my new vehicle from JM Lexus and had the pleasure of working with Junior. My experience was excellent from start to finish. Junior was incredibly patient and took the time to thoroughly explain the differences between the various models and packages, including Premium, Premium Plus, and Luxury, so I could make the decision that was truly right for me. What stood out most was that I never felt rushed or pressured. He was practical, transparent, and laid everything out clearly to help me make an informed choice. Even while I was shopping around, he followed up to ... Read More

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Google Jun 29, 2026

I would like to say that JM Lexus is the place to go, but if it wasn’t for Alicia Stark who has sold me my last 3 Lexus’, I would follow her wherever she was. She is extremely knowledgeable, patient, kind and understanding. No question you might have is never unimportant to her. She has been doing this for 24 years and it shows in her experience. She enjoys what she does and it shows in her listening skills and her extremely prompt responses. For me she is very high on being a caring human being, which are sometimes very hard ... Read More

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Google Jun 28, 2026

Recently had the pleasure of visiting jm lexus to test drive/purchase a new car. The sales manager Zach, was great, professional and with his help, looking forward to getting my new lexus. The facility was nice and everyone was friendly.

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Google Jun 28, 2026

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Google Jun 28, 2026

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Google Jun 28, 2026

Great atmosphere

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Google Jun 28, 2026

Very professional, quick service ,very efficient. Very positive experience.

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Google Jun 28, 2026

Great people to work with... large selection... my deal was done very quickly and professionaly

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Google Jun 28, 2026

BIG thank you to Bradley Nusbaum for making my 2nd vehicle purchase at JM Lexus a 10/10 experience!!!!

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DealerRater Jun 28, 2026

Justin Ross was an excellent ,professional worker, he helped so well me with car . Good 5* for him.

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Google Jun 27, 2026

Melissa did an incredible job supporting us with finding our family car. She was knowledgeable, engaging and professional; ensuring we had all the details we needed to make the best decision to meet our needs. We would highly recommend her, whether you’re a first time buyer or looking to upgrade… she has you covered.

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Google Jun 27, 2026

I had a great experience at JM Lexus, and Melissa was amazing to work with. She really took the time to listen to what I was looking for and helped me find options that fit my needs. She was friendly, knowledgeable, and never made me feel pressured. Her customer service made the whole experience easy and enjoyable. I definitely recommend asking for Melissa if you’re looking for a great car-buying experience!

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Google Jun 27, 2026

Go buy your with Alexander!! Best salesmen out there! It was my first time buying a car and it was speedy and so family friendly here, took care of me very well, I would come again and redo my experience all over again!!

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Google Jun 27, 2026

Always a pleasure at JM Lexus! Joe in service is exceptional and makes our appointment enjoyable. Thanks for your dedication!

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Google Jun 27, 2026

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Google Jun 27, 2026

I had been searching for the perfect car for about 6 weeks. I couldn't find anything in my local area, so I expanded my search. I landed on JM Lexus and I'm glad I did. I called the phone number to let them know I wanted to buy the car in the listing and Danielle answered the phone. She was so polite and friendly and directed me to Doniya Watson. Doniya let me know that the buying process would be very straightforward and that she would hold the car for me with no deposit required. All I needed to ... Read More

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Google Jun 27, 2026

Great new car buying experience with Sales Manager Zach Gordon. Seamless process from test drives/selection to allocation to trade in and delivery. And faster than expected. Every expectation exceeded.

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Google Jun 27, 2026

The easiest car purchase I’ve ever made. Everyone is super helpful- all the time!

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Google Jun 26, 2026

Joe Storozynsky is the best service consultant I've ever met! I brought my Lexus NX 250 to JM Lexus for a recall, and I also had a few other concerns with my Vehicle. From the moment I arrived, Joe took exceptional care of me. He patiently explained every issue with my vehicle and made sure I understood what needed attention and why. His knowledge, professionalism, and honesty were truly impressive. What stood out the most was that I never once felt like he was trying to sell me unnecessary repairs or replace parts that didn't need replacing. In today'... Read More

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Google Jun 26, 2026

Excellent experience purchasing my new Lexus TX! Mark Mckearny was professional, knowledgeable, and made the entire process smooth and stress-free. He answered all my questions and never made me feel pressured. I highly recommend this dealership to anyone looking for a great car-buying experience. Thank you!☺️

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Google Jun 26, 2026

Adrian the service advisor was such a pleasure to work with. Will be coming to this dealer from now on for my partners RCF extremely knowledgable on cars, is extremely friendly, makes you feel welcomed. 100% recommend him!

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Google Jun 26, 2026

Adrian the service advisor was fantastic extremely knowledgeable and answered all my questions thoroughly.

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Google Jun 26, 2026

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DealerRater Jun 26, 2026

“Z” was amazing!! JM is the place to go for excellent service. No pressure and clear communication.

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Google Jun 25, 2026

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Google Jun 25, 2026

JM Lexus has SUPERB customer service and my service advisor Sam Lamas was absolutely incredible from start to finish. Probably the Best car dealership experience I have ever experienced. This says it All , Five Stars ⭐️⭐️⭐️⭐️⭐️

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DealerRater Jun 25, 2026

The Lexus dealership was straightforward and Dan Phillips did an excellent job in explaining the vehicle and options choices.

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Google Jun 25, 2026

The best car buying experience. Our salesperson Yajaira was excellent. No haggle, straightforward

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Google Jun 25, 2026

Great service and staff. Honest upfront pricing.

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DealerRater Jun 25, 2026

Mark was very helpful with providing me my options for a certified Lexus. If/when I find the right one, I will definitely be coming to JM! Thanks again!

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DealerRater Jun 25, 2026

2nd Car and a wonderful experience... Yajaira PenchevThank You so much for you kindness and patient with us ... we absolutely Love you .

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Google Jun 25, 2026

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Google Jun 25, 2026

Just best service ever I was expecting my car to be cleaned better inside. But then, as I drove Home, I realized they filled my gas tank. That was pretty unbelievable.

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Google Jun 24, 2026

Just replaced my leased 500 hybrid SUV with another 2026! No brainer of a deal and as always this dealership! NO BS or wasting time Been a Lexus lease customer for 12 years! Kahari Whittaker, Sales Manager knew how to take of me. You got a forever Customer with service like this!

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Google Jun 24, 2026

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DealerRater Jun 24, 2026

We always have an amazing experience with Dan Phillips at JM Lexus. He is knowledgeable and professional. We definitely will be back!

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Google Jun 24, 2026

Lexus service department 💯!!! Delilah my service associate helpful got my paperwork together asap, gave me reasonable time in which my vehicle would be ready 🥳. The gentleman that handled the tires was awesome gave me the information for my tires quick stick and got me to the right associate. NO COMPLAINTS!!! Happy camper!!!

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Google Jun 24, 2026

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Google Jun 24, 2026

Lexus of Margate is great. They provide a nice seated waiting area and keep you informing while you are waiting for your car to be serviced. The allotted time they quoted me up front was accurate.

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Google Jun 24, 2026

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Google Jun 23, 2026

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Google Jun 23, 2026

Zach was awesome! Very knowledgeable of the vehicle & really straight forward - overall great experience

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Google Jun 23, 2026

I just picked up my dream car,a Lexus RX350h,from JM Lexus. It was a seamless experience. My salesman was Prince, and he certainly gave us the Royal treatment. The transaction was handled professionally. My trade was very fairly valued. The car was prepped and ready to go and Prince even took the time to put the bow on top and let me get some pictures. This purchase was definitely a first classic experience. It’s my first Lexus, but I certainly hope not my last. I highly recommend you work with Prince and JM Lexus.

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Google Jun 23, 2026

Excellent sales. Easy, no pressure. Great communication. Paul Mompremier was so helpful can’t thank him enough . Very professional dealership

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DealerRater Jun 23, 2026

We had an amazing experience purchasing our car thanks to Jonathan Wulken. He was extremely knowledgeable, caring, patient and transparent and made the entire process smooth and enjoyable. His professionalism and genuine concern for making us happy truly stood out. We are so grateful for his help and already have shared with friends and family. Only JM !!!!!

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Google Jun 23, 2026

On June 9 I called in to inquire about a car I saw online. I received Doniya as my sales representative. From my very first encounter her customer service has been top tier. She has been patient with me throughout the entire process she answered all my questions an the ones she couldn’t answer because that wasn’t her field she went above and beyond to get me the answers I needed to make sure I was making the right decision. And to say I had a lot of questions as I am an out of state buyer, buying from ... Read More

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DealerRater Jun 23, 2026

I have dealt with Jonathan Wulken for several years and he has always been there in every way. He is very professional and always knows to steer me in the right direction when looking for a new vehicle. I have recommended him to many of my friends and family.and will continue to do so.

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DealerRater Jun 23, 2026

Great experience with Junior Francois. He was very helpful and informative. Professional and knowledgeable as well.

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Google Jun 23, 2026

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Google Jun 23, 2026

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Google Jun 22, 2026

Great customer service. The entire staff was very polite and professional.

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Google Jun 22, 2026

Great experience all around. Rod was super helpful and made my buying experience seamless. Couldn’t have asked for better service.

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DealerRater Jun 22, 2026

Always a very positive experience with JM Lexus. This purchase will be Lexus #5. Dan Phillips provided a very positive buying experience. I would not hesitate recommending this dealer and Sales Manager Dan Phillips to family and friends.

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Google Jun 21, 2026

(Translated by Google) I love Yajaira Penchev's super professional and excellent service. We bought the Lexus and everything was very different from other dealerships. I recommend her 100%. (Original) Me encanta la atención súper profesional y excelente en todo de Yajaira Penchev compramos el Lexus y todo fue muy diferente de otros dealer la recomiendo 100%

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Google Jun 21, 2026

Yajaira Was very helpful and 100% recommend… please if you need help come and see her @ JM Lexus.

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Google Jun 21, 2026

My service experience was the best yet. Maico was meticulous in addressing every issue that I raised. I received a loaner vehicle and Jody took her time to make sure I was comfortable and aware of the newer model features.

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DealerRater Jun 21, 2026

I had a great experience with Junior Francois. He guided me to the purchase of my new car. He was diligent, efficient, knowledgeable and a pleasure to work with on my deal.

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DealerRater Jun 20, 2026

Francisco is the goat! I was on the fence about trading in my fsport for the rz but he sold me. With his knowledge and patience he made for a great experience.

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Google Jun 20, 2026

Bradley at JM Lexus is, hands down, the most knowledgeable and easy-going car salesman I’ve ever met.

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DealerRater Jun 20, 2026

FRANSICO HARDWARE, is Awesomw to all his customers.2nd purchase w/ him.3RD at JM

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DealerRater Jun 20, 2026

I would like to give a huge thank you to Kahari Whittaker for providing outstanding customer service throughout the years. Kahari first sold me my car in 2024 on my birthday, and he made the entire experience comfortable, stress-free, and enjoyable. He patiently answered the millions of questions I had and made sure I felt confident in my purchase every step of the way. What truly sets Kahari apart is that his service didn’t stop after the sale. He periodically checked on me to make sure everything was going well and that I was happy with my vehicle. That level ... Read More

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Google Jun 19, 2026

I brought my vehicle in for repairs following a rear-end collision, and my customer service representative, Robert Hernandez, addressed all of my concerns. He ensured the process was smooth and kept me informed from beginning to end with his professionalism and expertise. I highly recommend this body shop for any future repairs. Excellent customer service and satisfaction are guaranteed.

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Google Jun 19, 2026

Great experience from start to finish. Andrew was professional, helpful, and made the process easy. Highly recommend!

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Google Jun 19, 2026

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DealerRater Jun 19, 2026

I had an excellent experience working with Paul Mompremier. From the moment I arrived, he was professional, knowledgeable, and attentive to my needs. He took the time to answer all my questions, explained the process clearly, and helped me find the right vehicle without any pressure. His honesty, patience, and outstanding customer service made the entire car-buying experience smooth and enjoyable. I truly appreciate his dedication and would highly recommend Paul Mompremier to anyone looking to purchase a vehicle.

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Google Jun 19, 2026

Great service!

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Google Jun 19, 2026

An amazingly smooth purchase! This is my second purchase at this dealership. Robert went above and beyond. Thank you so much!!!!!!!

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Google Jun 19, 2026

I can’t say enough great things about the team at JM Lexus especially, Herbie. From the moment I dropped off my car, I knew it was in the right hands. The quality of the repair work is truly outstanding — my vehicle looks absolutely flawless, as if nothing ever happened. The attention to detail and craftsmanship are second to none. What really set them apart was the communication throughout the entire process. Herbie kept me informed every step of the way, answered all my questions promptly, and made me feel like a valued customer rather than just another job on ... Read More

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Google Jun 19, 2026

Joe is an absolute Great service advisor. We have had Lexus vehicles for over 20 years. Joe is definitely the best advisor ti date

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Google Jun 18, 2026

My last appointment with MJ Lexus was a memorable one. Everything went smoothly, in timely fashion. My advisor couldn’t be more pleasant; he was polite, courteous and knowledgeable. Very happy customer!

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DealerRater Jun 18, 2026

★★★★★ JM Lexus continues to set the standard for what a luxury dealership service experience should be. From scheduling to completion, everything is handled promptly, efficiently, and professionally. The entire service team is courteous, organized, and respectful of your time. A special thank you to Shedrick, my service advisor, who consistently provides outstanding customer service. He is knowledgeable, attentive, communicates clearly, and makes the entire process seamless from start to finish. I have owned and serviced vehicles from several premium brands over the years, and the service department at JM Lexus⁠ simply blows away every other luxury dealership service department I ... Read More

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Google Jun 18, 2026

I renewed my lease with JM Lexus and was able to lower my monthly payment by over $120/month. Due to Lexus vehicles holding their value, I accrued about $12k in equity over the term of my lease. My previous vehicle was a 2023 IS-350 F-Sport with the Mark Levinson Audio trim package, which I was really attached to. I was able to lease a new 2026 of the same model/trim package with upgraded electronics and sweet new rims (with the red accent on the brake calipers😎), and still reduce my monthly payment by a significant amount. My sales representative Doniya was ... Read More

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Google Jun 17, 2026

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Google Jun 17, 2026

Amazing service as always

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Google Jun 17, 2026

Very pleasant place

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Google Jun 17, 2026

I recently went to JM Lexus to inquire about purchasing a used vehicle. I had the pleasure of speaking with Melissa who was the best representative i have ever dealt with! She answered all my questions and did so with a smile! Melissa was extremely knowledgeable about the vehicles I had in mind and thoroughly went through all the concerns. I am confident that this is the place to purchase a car! Excellent service.

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Google Jun 17, 2026

Eric Rodgers made the trading in of my car and obtaining a new Lexus the easiest and most enjoyable process. When buying or leasing a new car at JM you aren’t stuck the dealership all day being passed around to multiple people. I was in and out with my new car in less than an hour and a half. Incredible! I love being a Lexus owner because they have the best customer service in the business!

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Google Jun 16, 2026

Had a wonderful experience trading in my car at JM Lexus with both Joe and Eric. Eric was so helpful, knowledgable and responsive. I strongly recommend him as a salesperson. He helped make the process efficient and easy. I am thrilled with my new car. And appreciate the way everything was handled so smoothly and professionally.

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Google Jun 16, 2026

Robert was awesome, very helpful with my first Lexus purchase. Highly recommend.

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DealerRater Jun 16, 2026

2nd Car and loved the overall experience and my Sales Manager Francisco.Will definitely recommend the dealership and JM Lexus.

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Google Jun 16, 2026

I cannot say enough wonderful things about Paul M. at JM Lexus! He made the entire process incredibly easy, stress-free, and enjoyable. He was available every step of the way to answer questions, provide updates, and make sure everything went smoothly. The entire process was quick, seamless, and hassle-free. If you’re looking for someone who truly goes above and beyond, I highly recommend Paul M. at JM Lexus⁠. Thanks to him, I’m driving my dream Lexus and couldn’t be happier with the experience!

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Google Jun 16, 2026

Scheduling my service appointment online at JM Lexus was quick and easy. When I arrived, I was greeted right away by a professional and friendly staff. Leo was my service agent, and he was very helpful, asking all the necessary questions while also making the experience enjoyable by chatting with me about the FIFA World Cup 2026. I also really loved the upstairs guest lounge, which had beverages, TVs, comfortable indoor and outdoor seating, miniature golf, and clean restroom facilities. Overall, it was a very pleasant service experience.

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Google Jun 16, 2026

Fabulous experience and service!

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Google Jun 15, 2026

I recently purchased my fourth vehicle from JM Lexus, and the experience is always consistently positive. They truly listen to what I’m looking for and respect my time, which means I don’t have to spend the entire day at the dealership. Andrew Marchena was fantastic to work with—professional, knowledgeable, and easy to talk to. He made the experience smooth from start to finish. Highly recommend JM Lexus and especially Andrew if you’re looking for a new vehicle.

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DealerRater Jun 15, 2026

I came back to Jmlexus because I love the experience. I want to thank Alicia and Saqib for helping me.

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Google Jun 15, 2026

I have been buying Lexus since 2002 sometimes 1 car and sometimes 2. After my last experience with another dealership, I had really written off Lexus! However, after having Jonathan Willam, it was simply a pleasure having him work with us! I am a believer! Jonathan made this experience so easy and enjoyable. I truly thank JM for having him on your staff.! I will certainly tell my friends to give JM & Jonathan a call before going anywhere! We were truly treated like FAMILY!! Thank You Again! Mark and Amy Katz

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Google Jun 14, 2026

Our experience at the JM Lexus dealership was extremely pleasant. Working with Bradley Nusbaum was a breeze; he was very professional, efficient, and very patient with us. Recommend JM Lexus highly and please ask for Bradley if you are in the market for a new or pre-owned vehicle at the dealership!

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DealerRater Jun 14, 2026

Both John our service advisor and Andrew our sales manager were excellent. Both are extremely professional, and went beyond what we expected to make our experience non stressful and pleasant. We now have 2 new members to our Lexus family. This will be our sixth vehicle from JM Lexus, and the best experience yet!!. Kudo's to both John and Andrew.

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Google Jun 14, 2026

Great! Fast..Thanks Leo.

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Google Jun 14, 2026


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